Frequently Asked Questions & Answers

This page contains answers to some of the most commonly asked questions. We are here to help—if you don’t find what you are looking for, please contact us for any further information.

You can explore our products using the "Find products" menu in the navigation bar:

Explore by product type to view all products by floor type.

Explore by segment to view all products suitable for a particular segment (home, workplace, education, etc.) and area (kitchen, bedroom, bathroom, etc.)

You can also find the product that best matches your requirements using our search engine in the navigation bar. You can easily search by product name, product reference (SKU) or keyword. From the search page, you can then refine your search results by filtering by content type, as well as by specific characteristics such as product type, product segment, colour, format and installation type.

You can collect and keep useful information from all your visits—including your search history—by creating a personal account. Your personal information will then be stored in the "My projects" section of your account.

To set up an account, you will be asked to provide personal information. We only use this information internally to manage your on-site details and continuously improve your online experience. For more information, read our Privacy & Legal Statement.

We offer a free room visualiser on our website where you can view most of our products in various room settings in each market segment. We also have a reference section where you can see a few projects done with our products.

You can request a quote by filling our “request for quote” form, our sales team will get back to you quickly with all the necessary information for your project. Click on the "Get a quote" link from any product page or from our navigation bar. Be sure to provide all your project details so that our experts can best handle your request.

You’ll find a wide choice of high definition images throughout our website which can be downloaded by clicking on the " i " button on the picture (when available) or by visiting the download center or the room visualiser. Please note that all pictures are protected by copyright laws, so please make sure to ask us before you publish them in your brochures and websites.

We recommend our Tarkett adhesive Embond 170 or Tarkospray. Please contact our customer service for more information.

Tarkett wood, vinyl and linoleum flooring can all be installed over underfloor heating.  The guideline for linoleum and vinyl is that it cannot exceed 27ºc on the surface in contact with the back of the vinyl or adhesive layer.  With wood it cannot exceed 27ºc on the top of the wood flooring. Laminate flooring is suitable for installation on top of underfloor heating systems provided that the heating element is embedded into concrete or any other sub floor. Laminate flooring is not suitable for installation on top of any underfloor heating foil installed directly on concrete or any other sub floor unless otherwise specified by the underfloor heating manufacturer. Laminate flooring surface temperature should never exceed 28°C.

Contact us with the name and reference of the product so we can supply the relevant certificate

Vinyl can be installed in conservatories providing it is fully adhered with a high temperature adhesive.  Note however that any floorcovering will fade quicker in high ultraviolet light, e.g the sunlight found in conservatories. Please contact our customer service for more information.

Vinyl and linoleum can be glued to a chipboard subfloor if it is untreated. However, chipboard is generally treated or weatherproofed making adhesion nearly impossible. Please contact our customer service if you require further advice on what adhesives work best with a chipboard subfloor.

Please contact us for information on the available options.

Our Rhinofloor Contract vinyl is suitable for semi-commercial areas with medium traffic.

Yes, please contact us with the name/reference of the product so we can supply the warranty.

We support sustainable forestry and biodiversity, and more than 60% of our wood is FSC or PEFC certified.

Vinyl floors are totally adapted for installation in bathrooms and restrooms. However, we do not recommend installing smooth vinyl in toilets. Instead, choose a vinyl floor with a secure grip to prevent slipping. Our Safetred Ion Contrast/Linen, Ceramic, Natural, Spectrum, Universal, Wood and Granit Safe T are all excellent choices.

We do not recommend to install iD products (luxury vinyl tiles) in bathrooms and restrooms because of the insufficient degree of slip resistance to meet regulatory standards.

It depends on the type of vinyl you are installing. Please contact our customer service for further advice.

Vinyl flooring does not have TOG Ratings. For other flooring types, please speak with our customer service for more information.

No. We do not recommend the use of F Ball F44 for Tarkett commercial vinyl products.

In order to line mark our Omnisports and wood sports surfaces, we recommend the paint “Perfection 709” made by International Paints - Marnie Division (Tel: 02380 226 722).

In order to weld a rubber threshold strip to vinyl and linoleum, we recommend the use of a linoleum welding rod and do not recommend vinyl PVC weld.

Yes, all Tarkett safety floors will achieve a wet result ≥36 wet.

The tub size is 15 litres, and the coverage is 75m2 per tub (5m2 per litre).

33 lm.

Yes, copper foil is needed for all 4 ranges.

Coving from acoustic vinyl is possible providing that the installation temperature is over 18°C. If there is trouble with forming the vinyl, small slits can be made in the foam backing at the cove former to ease forming. Please contact our customer service if you require further advice.

For more information about our services please call customer service or contact us using our contact form. The subject of your enquiry must be clearly stated so that the message can be sent to the relevant expert at Tarkett.

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